Delivery

Click & Collect

Beat the queues and never miss a delivery again! Order your school uniform online and collect at your convenience.

We now offer a free Click and Collect service for orders placed on our website – simply select this option as you go through checkout and collect your order in store once you have received Ready For Collection email (**PLEASE NOTE** Orders will take longer to process during our peak seasons).

Please ensure you have the order number and name of the person who placed the order to hand when you come to collect your order. Any returns or exchanges will be processed in line with the returns policy set out set out below. If an item is out of stock, your order will be prepared for collection with the items that are in stock and you will be notified by e-mail or phone.

Orders will be available to collect for 7 days.  If the orders is not collected after this period, the store will attempt to contact you.  Orders not collected by this point will be automatically refunded by the original payment method used with the order.

Delivery Information & Costs

Delivery costs are determined by order cost and will change automatically as you place items in the basket. Free delivery will be automatically applied to your basket for all orders over £99.

We aim to dispatch your order within 3 working days, subject to stock availability, following the date your order is placed.  We usually use APC Standard delivery, larger orders may be sent via a different courier company. A signature is required on receipt of delivery. (**PLEASE NOTE** Orders will take longer to process during our peak seasons, i.e. August/September)

If an item is out of stock for over 2 weeks, you will be notified by e-mail.

Postage & Packaging

Signature required with all deliveries.

Free Delivery To Schools

We offer free once-weekly delivery to the following schools, during term-time only:

• Elm Park Primary
• Scotts Primary
• Squirrels Heath Infants
• Squirrels Heath Juniors
• Towers Infants
• Towers Junior

Orders can be placed through our website and choose option click and collect, please write in the comments box at checkout, a request for your order to be delivered to the school. You must provide the name of the school, class and child’s name.